Reference

Privacy Policy for Indonesian Accounts

This page explains how we collect, use, store, and share your account data when you open calo4d for live casino tables, slots, or sportsbook pages.

DANAOVOGoPayQRIS

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How this policy applies in Indonesia

calo4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We apply this policy to account data, device data, and payment records used to run your access in Indonesia. If you use DANA, OVO, GoPay, or QRIS, we keep the transaction reference, amount, status, and support thread needed to reconcile the payment and answer your request;

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we do not keep more than we need for that task. Where local law permits, we may also keep login logs, IP records, and fraud flags for a limited period so we can protect the account and settle disputes. Your request path stays the same whether
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you are opening live casino tables, slots, or sportsbook pages. If you want a correction, deletion, or copy, contact us through the channels below and we will verify the account before we act.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REQUEST CHANNELS

Where to send privacy requests

If you need a copy, a correction, or closure help, send one request through the channel you prefer and include the email or phone number tied to your account for privacy cases.

WhatsApp Send your request to our WhatsApp channel with the email or phone number linked to your account. We use it for copy, correction, and deletion requests, and we reply during posted hours, Monday to Sunday, 09:00-23:00 WIB.

Live Chat Open live chat from the site header if you want a fast privacy check while you stay signed in. We can confirm the right form, explain what we need, and track the case in the same thread.

Email Use email when you need a written trail for a data export or a change request. Attach your account name and contact number, and we will answer with the next step after we verify ownership.

SECURITY PATHS

How we handle your data

Our privacy handling starts with the minimum data needed to verify your account, process payment references, and keep login access secure.

Data we collect

We collect only the details needed to run your account: name, phone number, email, device data, login logs, and payment references from DANA, OVO, GoPay, or QRIS. We use them for access, fraud checks, and support.

Cookies and device data

Cookies help us remember your session, keep you signed in, and detect unusual access. You can clear them in Chrome, Safari, or Firefox, and your browser settings decide how much device data we can read.

Account security

Keep your password private and update it if you use a shared phone or laptop. We may ask for a code sent to your phone before we change sensitive account details, which lowers takeover risk.

Retention periods

We keep transaction logs, login records, and support tickets only as long as needed for settlement, dispute handling, and legal duties. When the retention window ends, we remove or anonymise the record set.

Requesting changes

If your email, phone number, or stored name is wrong, contact us and attach a clear request. After we verify ownership, we update the record and tell you what changed so you can track the result.

Access and sharing

We do not sell your data. We may share limited records with payment processors or service providers only to complete deposits, withdrawals, or required checks, and only where local law permits that transfer.

Privacy questions you may ask

These questions cover how your data is collected, checked, stored, and changed. We keep the answers plain so you can decide whether to open an account, keep it active, or send a request through WhatsApp, live chat, or email. Where local law permits, we process valid requests after we verify the account details linked to your phone number or email.

We collect the details needed to verify your account, process requests, and keep the service working: name, contact number, email, device logs, and payment references from DANA, OVO, GoPay, or QRIS.

Yes. Cookies help us keep you signed in, remember session preferences, and detect unusual login activity. You can clear or block them in your browser settings, though some pages may ask you to sign in again.

Yes. Send a request through WhatsApp, live chat, or email, and we will confirm the account first. Where local law permits, we then provide the copy in a readable format after validation.

Send the correct email, phone number, or name from the contact channel tied to your account. After ownership checks, we update the record and tell you which fields changed.

We keep records only as long as needed for settlement, dispute handling, security checks, and legal duties. When that period ends, we remove or anonymise the data set.

Yes. Contact us and we will verify the request against the account details before closing it. Some logs may remain for audit or legal reasons where local law requires them.

Privacy Policy for Indonesian Accounts

Where to send privacy requests

How we handle your data

Data we collect

Cookies and device data

Account security

Retention periods

Requesting changes

Access and sharing

Privacy questions you may ask

01 What data do you collect when I open an account?

02 Do you use cookies on phone and desktop?

03 Can I ask for a copy of my data?

04 How do I change wrong account details?

05 How long do you keep my account data?

06 Can I ask you to close my account?

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