Reference

calo4d Terms & Conditions for Indonesia Accounts

We keep these terms in one place so you know what applies before you open an account.

Local law firstAccount name matchDANA OVO GoPay QRISMobile and desktop
calo4d calo4d Terms & Conditions for Indonesia Accounts
REACH US FAST

Ways to Reach Us About Terms

If you need to check a clause, correct a name, or ask why a request was paused, contact us first and keep your account details ready.

Live Chat Open live chat from the footer and send your account name, device, and the clause you want checked. Our team replies every day from 08:00 to 24:00 WIB, so you are not left waiting on a simple terms question.
WhatsApp When you are on mobile, WhatsApp is the quickest way to ask about a blocked login or a payment-name mismatch. Share the registered number and the transaction reference so we can answer against the right record.
Contact Form Use the contact form for written requests about data changes, access questions, or a copy of the terms you accepted. We keep the ticket tied to your account record for easier verification and follow-up.
DATA AND RECORDS

Data, Cookies, and Account Records

We handle terms-related data with the same care we use for account access. That means we keep session logs, cookie settings, and support history long enough to solve a dispute, then retain…

Identity match

We compare the registered account name with the wallet or bank detail you use when a payment or correction request reaches us. If the names do not line up, we ask for a supporting step before we move ahead.

Cookie use

Session cookies keep your page state, language choice, and sign-in active while you move between terms, support, and the lobby. They do not expose your password, and you can clear them in your browser anytime.

Account security

Your password and one-time codes should stay with you alone. On shared devices, sign out after use, avoid saved passwords, and check that the browser shows our domain before you continue.

Retention

We keep sign-in logs, device details, and support history only as long as we need them for account checks, dispute handling, and legal duty. After that, we remove or restrict the record.

Change requests

If your email, phone number, or registered name changes, contact support from the account holder's channel and explain the update you want. We verify the request before we edit anything tied to the account.

Version updates

When we revise the terms, we place the current version on this page and update the date. Please read it before the next login, because continued use after the change means you accept that version.

Questions About These Terms

If something in these terms feels unclear, ask before you continue. We keep the answers practical: who can use the account, how we handle name checks for DANA, OVO, GoPay, and QRIS, what happens when a request is held, and how to contact support for a change. Each answer below reflects the current page version, so you can compare it with the record linked to your account.

Only accounts opened in regions where local law permits can use these terms. When you create an account, sign in, or continue after a posted update, you accept the current page version and the account rules tied to it.

If the payer name, wallet name, or transaction reference does not match your registered details, we may pause the request and ask for a correction. That keeps the record clean and helps us verify the right account.

Yes. The same terms apply on mobile and desktop, but your login stays private on every device. If you use a shared phone or browser, sign out after each session and clear stored access when needed.

We post the current version on this page with the date of the latest change. If you keep using the account after a change is shown here, that use means you accept the updated terms.

Send a support message through live chat, WhatsApp, or the contact form and name the field you want changed. We verify the account first, then update the record or explain why a change cannot be made.

Inactive records may stay in our logs for dispute handling, audit checks, and legal duties. After that period, we keep only the data we still need, and we do not use it for anything else.

Cookies help us keep you signed in, remember language settings, and load the right page state. You can clear them in your browser, but you may need to sign in again and reset preferences.